Help Desk Humor

Wednesday, August 20, 2003

Yeah, that is spectacular - and really neat too
Boy - I've been MIA for a few weeks and now you get two in one day.

Alright, these are my actual emails folks - enjoy.... (as a side note, NNNN is an internet based application)

FIRST EMAIL SENT OUT BY MISS HD
It appears that *name of facility* is experiencing problems with the internet - your NNNN might not let you log in and will give you "Page Cannot Be Displayed."

The problem is being addressed at this time. I will keep you updated on progress and time frames for correction.

EMAIL SENT TO LET EVERYONE KNOW IT'S OK TO GO BACK INTO THE WATER
Internet access is now available - however, you still might experience some problems with logging in. If you do, please wait approximately 5 minutes and try logging in again.

REPLY BACK FROM USER (replying to the second message, not the first)
IS NNNN UP NOW???

hmmmm not sure - but I think that's what I said......

¶ 2:01 PM

God let us invent paper and pens for a reason...
Ok - I believe that if you are only going to do something once, if a person wants to forget, that's fine. Forget.

But - I also think that if this is something you are going to do on a religious basis - why not try taking notes or hmmmm I don't know - taking notes?

User Day One Phone Call: "Miss HD, how do I get excel to print my form on just one page?"
Miss HD Day One Answer: "Well, User" *insert chipper tone* "You would go to File/Page Setup and click the radio button next to print one page wide by one page tall."

User Day Two Phone Call: "Miss HD, how do I get excel to print my form on just one page?"
Miss HD Day Two Answer: "Alright, User" *not so chipper tone* "Go to File/Page Setup and click the radio button next to the print one page whide by one page tall."

User Day Three Phone Call: "Miss HD, how do I get excel to print my form on just one page?"
Miss HD Day Three Answer: "Go to File / Page Setup and click the radio button to print on one page."

User Day Four Phone Call: "Miss HD, how do I get excel to print my form on just one page?"
Miss HD Day Four Answer: "File / Page Setup and click the radio button."

User Day Five Phone Call: "Miss HD, How do I get excel to print my form on just one page?"
Miss HD Day Five Answer: "File / Page Setup. Hey - are you saving this?"
: "No."

Miss HD picks up phone around 9 am and says without hesitation "File / Page Setup."

User laughs.

Miss HD does not.

¶ 10:13 AM