Help Desk Humor

Monday, August 04, 2003

OH THE HUMANITY
Ya know - I pride myself in what patience I do have. I don't have much - so, don't worry about me having pride *laughing*.

Well, today, my face itches. I have gotten approximatley 15 calls from the same person.

Lets pretend you have a grocery list. On that list, you have .... oh, lets say 10 items. Eggs. Milk. Bread. Bananas. Toilet Paper... whatever. You go to the store with the friend under duress - but your friend has promised that you can sit in the car and he/she will get everything. You sit in the car and your friend goes inside - Not five minutes later, your friend returns with nothing in hand.

"Miss Help Desk, can you show me where the Eggs are?"

You get up and go in the store, get the eggs, put them in the cart and go back to the car. Soon - your friend emerges with a bag in her hand with just EGGS in it. He/she asks:

"Miss Help Desk, can you show me where the milk is?"

And you get up and you go inside and you show her where the milk is and you go back to the car.

You seeing a pattern here?

That is what I did today. I do not do the operational side - I can tell you how the application works - but don't ask me to do it for you - I don't know the exact operational process. I know how it goes - not how to send it.

So - all day today a person with instructions in hand "It won't work, can you help me?" Twenty minutes later, instructioins in hand "It won't do this now, can you help me?"

Finally, 6 hours later - we have it up and running and the process complete. Believe it or not - she does this everyday. Not calling me - this is her job... she has done it for two years or so but for some reason, she has forgotten how. And ya know what's funny - the instructions in her hands were one's that I typed up a long time ago - so I know they are detailed cuz I know how I write.

Maybe I should go shopping with her later?

Hope she's eating frozen dinners.

sigh.

¶ 3:23 PM

I survied Blogathon 2003

the adventures and antics of an analyst in a help desk world

Only 3 days show on the main page.
More HDH in the Archives!

06/29/2003 - 07/06/2003
07/06/2003 - 07/13/2003
07/13/2003 - 07/20/2003
07/20/2003 - 07/27/2003
07/27/2003 - 08/03/2003
08/03/2003 - 08/10/2003
08/17/2003 - 08/24/2003
08/31/2003 - 09/07/2003
09/28/2003 - 10/05/2003
10/19/2003 - 10/26/2003

Some of my favorites:
Miss Cashier - always #1

Ki Words
Humorous Tumorous
Because I'm the Mommy
Notes to Self

My Disclaimer: This blog is not meant to hurt anyone's feelings (why it's written using no names) - but prove to you that HD personel are people too.

Be kind - reboot.

Do you have a question for Miss Help Desk? Email her at miss_helpdesk@yahoo.com.

Miss HD only works 5 days a week. Look for updates around 4 or 5 pm CST during the work week. Weekend entries are a bonus, but not guaranteed.

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